Proccessing begins at the time an order is received. We're sorry we cannot cancel orders. If you have changed your mind and do not wish to receive the items you ordered, simply refuse the delivery upon arrival and we will issue you a refund. Shipping charges are nonrefundable.
* Note: We ship to the U.S., its territories, APO/FPO addresses, Canada and now World Wide!
Please allow 24-48 hrs (1-2 business days) for us to process your order before ship. We do not process orders on weekends and major holidays. Your order may be shipped in multiple packages and may arrive separately.
We utilize FedEX for products shipped to standard street addresses within the 48 contiguous states.Products shipped to P.O. Box addresses, and APO/FPO addresses ship United States Postal Service. International orders are shipped via DHL. Products shipped to Canada and other countries outside the U.S. may be subject to duty upon delivery.
Standard Shipping (Estimated Delivery Times)
Express Shipping (Estimated Delivery Times)
International Shipping (Estimated Delivery Times)
We are dedicated to providing our customers with top quality home fitness products and nutritional supplements. However, we understand returns are sometimes necessary.
If you are dissatisfied with your product(s) for any reason simply return them. All products on this site carry a 30 day money back guarantee (less shipping & handling) with the exception of the P90X and P90X2 which carry a 90 day guarantee.
To return any item (other than our Adjustable Dumbbells) simply follow the instructions on the packing slip that was shipped with your order.
Returning Adjustable Dumbbells
To return a dumbbell set for ANY reason you MUST request an official RMA# (Return Merchandise Authorization) by emailing us through our support form. Be sure to also indicate the reason for the return. An RMA# will then be issued to you along with detailed instructions on how to properly return the merchandise.
Please note: if you have simply changed your mind and no longer want the dumbbells you ordered you will receive a full refund less shipping & handling and a 15% restocking fee will be deducted from your refund. In the case of damaged or defected products the entire return process will be handled at NO expense to you.
If you have any further questions please email us.